Remote diagnostics give you the ability to diagnose a vehicle via
modem using a laptop or PDA, offering the ultimate service support
to our customers. Remote diagnostics are an extension of the on-board
diagnostic systems, collecting and analyzing data from sensors located
throughout the vehicle. This system then relays vehicle information
to both operators and service areas via local- and wide-area wireless
networks, allowing customers or Oshkosh technicians to diagnose
a truck's performance issues while that vehicle is still on the
job or in the field.
Today, Command Zone™ advanced electronics provide the foundation
for this revolutionary advance in truck maintenance, shifting maintenance
operations from repairs to preventive maintenance. "Remote
diagnostics can identify performance degradation before sight, noise
or smell would normally identify a problem. Then the system can
automatically schedule the needed maintenance without any manual
action. This leads to less expensive repairs, almost eliminates
catastrophic failures, stops fleet managers from having to find
replacement vehicles on short notice, and helps minimize parts stocks,"
said Don Verhoff, Oshkosh's executive vice president of corporate engineering and technology.
Remote diagnostics are available on a wide range of Oshkosh products,
including fire trucks and defense trucks.